Product產品
1. What DeskRemote is1. DeskRemote 是什麼
DeskRemote is consent-based personal remote-desktop software with a control-plane service for account, device, session signaling, and store entitlement verification. You install a client, sign in, pair devices, and start an explicit remote session. On supported paths, session media is encrypted end-to-end (the control plane does not hold media keys). Peer identity may still require out-of-band safety-number verification on some paths — see Security. Product stage is Advanced Beta / Pre-GA; public paid sale remains closed until release gates pass.DeskRemote 是以同意為前提的個人遠端桌面軟體,搭配負責帳號、裝置、工作階段訊令與商店權益驗證的控制平面服務。您安裝用戶端、登入、配對裝置,然後明確地啟動遠端工作階段。在支援的路徑上,工作階段媒體採端對端加密(控制平面不持有媒體金鑰)。部分路徑的對端身分仍可能需要離線安全碼驗證 — 見安全。產品階段為 Advanced Beta/Pre-GA;公開付費販售在 release gate 通過前維持關閉。
This website describes the product, downloads, legal policies, and entitlement status. It never handles raw card data. Pro is sold through two purchase channels that feed one server-owned entitlement: the Microsoft Store on Windows (links stay disabled until its launch gates pass), and an online Pro subscription started at /billing/checkout and hosted by a third-party payment processor — closed by default and revealed only when the server's billing configuration allows it.本網站說明產品、下載、法務政策與權益狀態,絕不經手卡號。Pro 透過兩個購買通道販售,最終匯入同一套由伺服器持有的權益:Windows 的 Microsoft Store(連結在其上線 Gate 通過前維持停用),以及自 /billing/checkout 發起、由第三方金流服務商代管的線上 Pro 訂閱——預設關閉,僅在伺服器計費設定允許時才會顯示。
2. Host vs Viewer2. Host 與 Viewer
Host
The computer being controlled. Runs capture and input paths, shows a visible session indicator when connected, exposes a kill / stop control, and requires OS permission prompts where the platform requires them.被控制的電腦。負責畫面擷取與輸入路徑,連線時顯示可見的工作階段指示,提供中止/停止控制,並在平台有要求時觸發作業系統權限提示。
Viewer
The computer or phone used to watch and control the host. Ends the session with disconnect. Does not grant permanent silent access without host-side pairing or unattended opt-in.用來觀看並控制 Host 的電腦或手機。以中斷連線結束工作階段。未經 Host 端配對或無人值守明確啟用,不會取得永久的無聲存取。
A single installation may support both roles on platforms where Host is available. Some store builds (for example a sandboxed App Store viewer) may be viewer-only — check the listing and release notes for that package.在提供 Host 的平台上,同一套安裝可同時支援兩種角色。部分商店版本(例如沙盒化的 App Store Viewer)可能僅提供 Viewer——請以該套件的商店頁與版本說明為準。
3. Platform roles3. 平台角色
| Platform平台 | Typical role常見角色 | Notes備註 |
|---|---|---|
| Windows | Host + Viewer | Primary full desktop line for personal use個人用途的主要完整桌面產品線 |
| macOS | Host + Viewer | Integrated desktop product; Host features require the macOS screen-recording/accessibility permission prompts整合式桌面產品;Host 功能需通過 macOS 螢幕錄製/輔助使用權限提示 |
| iOS / iPadOS | Viewer | Connect to authorized remote hosts; not a full desktop Host連線到已授權的遠端 Host;非完整桌面 Host |
| Android | Viewer | Connect to authorized remote hosts; not a full desktop Host連線到已授權的遠端 Host;非完整桌面 Host |
| Linux | Host + Viewer | Integrated desktop product (AppImage / .deb with published SHA-256); X11 supported, Wayland with documented limitations整合式桌面產品(AppImage/.deb,公布 SHA-256);支援 X11,Wayland 有明列的限制 |
| Web browser網頁瀏覽器 | Viewer (temporary)Viewer(臨時) | Web viewer for support-code / temporary connections; host still needs a supported desktop app供支援碼/臨時連線使用的網頁 Viewer;Host 端仍需支援的桌面應用程式 |
Install only from Download or official platform Store listings when enabled. Generic store home pages are not product listings.請只從「下載」頁或(開放時的)官方平台商店頁安裝。一般商店首頁並不是產品商店頁。
4. Plans and entitlement4. 方案與權益
| Plan方案 | Devices裝置 | Concurrent sessions同時連線 | Commercial use商業用途 |
|---|---|---|---|
| Free | 3 registered devices3 台註冊裝置 | 1 | Personal non-commercial個人非商業 |
| Pro Monthly / Annual | 200 registered devices200 台註冊裝置 | 3 | Allowed for the individual owner while subscribed訂閱期間允許個人擁有者使用 |
- One individual owner account and personal workspace.單一個人擁有者帳號與個人工作區。
- Security basics (E2EE, 2FA, signed updates, core remote access) remain on Free — not a paid wall for crypto.安全基礎(E2EE、雙因素驗證、簽章更新、核心遠端存取)保留在 Free——加密不設付費牆。
- Paid access is entitlement-based: after a Microsoft Store purchase or an online Pro subscription through the third-party payment processor, DeskRemote verifies the purchase and binds one server-owned entitlement to your owner account.付費存取以權益為準:完成 Microsoft Store 購買、或經第三方金流服務商完成線上 Pro 訂閱後,DeskRemote 會驗證該筆購買,並將單一由伺服器持有的權益綁定到您的擁有者帳號。
- No team seats, multi-tenant admin console, or enterprise SSO in this personal product line.本個人產品線不含團隊席次、多租戶管理主控台或企業 SSO。
- Suggested website prices are planning guidance; the purchase channel — Microsoft Store checkout, or the payment processor's hosted pages when online checkout is enabled — is the authority for localized price, tax, and renewal.網站標示價格僅為規劃參考;在地價格、稅金與續訂以購買通道為準——Microsoft Store checkout,或線上結帳開放時金流服務商的代管頁面。
Details:詳情: Pricing方案 · Entitlement status權益狀態 · Terms條款
5. Pairing devices5. 配對裝置
- Create or sign in to your DeskRemote account.建立或登入您的 DeskRemote 帳號。
- Install DeskRemote on the host and sign in (or complete an explicit local unattended setup if you need unattended access).在 Host 上安裝 DeskRemote 並登入(如需無人值守存取,請在本機完成明確的無人值守設定)。
- Install DeskRemote on the viewer (or open the web viewer for a temporary support code).在 Viewer 上安裝 DeskRemote(或開啟網頁 Viewer 使用臨時支援碼)。
- Select the enrolled device or enter the short-lived join / support code.選擇已註冊的裝置,或輸入短效的加入/支援碼。
- Accept OS permission prompts on the host when required.依需要在 Host 上核准作業系統權限提示。
Devices can be removed or trust revoked from account / device management. See Security.可在帳號/裝置管理中移除裝置或撤銷信任。詳見「安全」。
6. Interactive vs unattended6. 有人值守與無人值守
- Interactive (attended) — connect while someone can approve or observe on the host; session should be visible.互動(有人值守)——在 Host 端有人可核准或觀看時連線;工作階段應保持可見。
- Unattended — only after explicit local opt-in on the host (for example PIN / permanent credential setup). Never silent remote enablement.無人值守——僅限在 Host 本機明確啟用之後(例如設定 PIN/永久憑證)。絕不允許遠端無聲開啟。
Unattended is for machines you own and manage. Using it for hidden monitoring of others without consent is prohibited.無人值守適用於您擁有並管理的機器。未經同意用於隱蔽監控他人一律禁止。
7. How to stop a session7. 如何停止工作階段
- On the host, use the visible session indicator / disconnect / emergency stop control.在 Host 上使用可見的工作階段指示、中斷連線或緊急停止控制。
- On the viewer, end or leave the session.在 Viewer 上結束或離開工作階段。
- If the session was unexpected, also revoke the device, clear unattended credentials, rotate the account password, and review 2FA.若該工作階段非您預期,請一併撤銷該裝置、清除無人值守憑證、更換帳號密碼並檢查雙因素驗證。
8. How to revoke lasting access8. 如何撤銷長期存取
- Remove the device from your workspace device list.從工作區裝置清單移除該裝置。
- Disable unattended access / clear PIN on the host.在 Host 上停用無人值守存取/清除 PIN。
- Sign out other auth sessions from account security.在帳號安全設定中登出其他登入工作階段。
- Change password and re-check trusted devices.變更密碼並重新檢查信任裝置。
9. What DeskRemote is not9. DeskRemote 不是什麼
- not spyware, stalkerware, or a tool for covert monitoring.不是間諜軟體、跟蹤軟體,也不是隱蔽監控工具。
- Not a substitute for parental-control products designed for that legal context with device-owner consent frameworks.不能取代為該法律情境設計、具裝置擁有者同意機制的家長監護產品。
- Not an employee-surveillance suite without workplace policy and consent (prohibited covert use).不是可繞過職場政策與同意的員工監控套件(隱蔽使用一律禁止)。
- Not a website that processes card payments — when online checkout is enabled, billing runs on a third-party payment processor's hosted pages.不是處理卡片付款的網站——線上結帳開放時,計費在第三方金流服務商的代管頁面進行。
10. System requirements10. 系統需求
| Platform平台 | Role角色 | Minimum最低需求 |
|---|---|---|
| Windows | Host + Viewer | Windows 10 version 1809 (build 17763) or later, x64Windows 10 1809(build 17763)以上,x64 |
| macOS | Host + Viewer | macOS 13 Ventura or latermacOS 13 Ventura 以上 |
| Linux | Host + Viewer | Current x64 distributions (AppImage / .deb); X11 supported, Wayland with documented limitations現行 x64 發行版(AppImage/.deb);支援 X11,Wayland 有明列的限制 |
| Android | Viewer only僅 Viewer | Android 6.0 (API 23) or laterAndroid 6.0(API 23)以上 |
| iOS | Viewer only僅 Viewer | A current iOS version — the exact minimum is shown on the App Store listing現行 iOS 版本——精確最低版本以 App Store 頁面標示為準 |
| Web viewer網頁 Viewer | Viewer only僅 Viewer | A current evergreen browser (Chrome, Edge, Firefox, Safari)現行常青瀏覽器(Chrome、Edge、Firefox、Safari) |
| Network網路 | — | Outbound HTTPS (TCP 443) to the DeskRemote service; direct-first P2P over UDP with automatic relay fallback when direct paths are blocked對外 HTTPS(TCP 443)連至 DeskRemote 服務;直連優先 P2P(UDP),直連受阻時自動改走中繼 |
Solution packs解決方案套組
Scenario guides built from the same consent-first product — digital classroom, secure network access, and teams collaboration. Browse Solution packs.以同一套「同意優先」產品構成的情境指南——數位教室、安全網路存取與團隊協作。前往「解決方案套組」(目前僅英文預覽)。
11. Learn more11. 深入瞭解
- Product guide產品指南 — install and connect steps with screenshots——含截圖的安裝與連線步驟
- Security安全 — consent, encryption honesty, kill switch——同意機制、誠實的加密說明、緊急停止
- Acceptable Use合理使用 — full prohibition list——完整禁止清單
- Solution packs解決方案套組 — classroom, secure network, and teams scenarios——教室、安全網路與團隊情境
- Cancellation取消 — how subscriptions stop——訂閱如何停止
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