End-User License Agreement (EULA)
This EULA governs the installed DeskRemote application. The platform-store account and store terms also apply to acquisition, package delivery, in-app purchase, subscription, renewal, cancellation, refund, and receipt handling. Website product pages and account terms are described in the Terms of Service; data handling is described in the Privacy Notice.
中文摘要：本 EULA 規範已安裝之 DeskRemote App；商店帳戶條款另適用於取得、交付、訂閱與退款。網站與帳戶條款見 Terms；隱私見 Privacy。完整授權正文以英文為準。
繁體中文摘要
本摘要僅供參考，以英文原文為準。
本 EULA 規範已安裝的 DeskRemote 應用程式。授權屬於單一個人擁有者帳戶，不含團隊席次、轉售、OEM、白牌或再授權。Free 授權限個人非商業用途，最多 3 台已註冊裝置、1 條同時連線；有效的 Pro 訂閱（月繳或年繳）可商業使用，最多 200 台已註冊裝置、3 條同時連線。
付費權益須經 DeskRemote 伺服器向平台商店或線上金流服務商驗證後，綁定到單一擁有者帳戶與個人工作區。訂閱到期、取消、退款或撤銷後，帳戶回退到同一擁有者持有的有效永久授權（既有舊制權益）；若無，則回到 Free。線上通路啟動的訂閱，其收費、續訂、取消與退款由第三方金流服務商以 Merchant of Record 身分辦理，本網站不收集信用卡號。
禁止將 DeskRemote 用於未經授權的存取、隱蔽監視、竊取帳密、規避使用者同意或規避授權驗證，也不得在無關的擁有者之間共用單一個人授權。
1. License grant
Subject to this EULA, the Terms of Service, and any verified store entitlement, you receive a limited, non-exclusive, non-transferable license to install and use DeskRemote on supported devices that you own or are authorized to control. The public Store products license one individual owner account; they do not grant team seats, resale, OEM, white-label, or sublicensing rights.
2. Free license
The Free license is for personal, non-commercial use by one individual owner. It permits up to 3 registered devices and 1 concurrent remote session. Safety controls and security fixes remain available, but paid capabilities and commercial use require a verified Pro entitlement.
3. Pro subscription license
An active monthly or annual Pro subscription licenses the individual owner for commercial use, up to 200 registered devices and 3 concurrent remote sessions, and all current Pro features released during the active subscription period. Subscription billing and automatic renewal are controlled by the platform store. In addition to platform stores, a Pro subscription may be started from the website channel described in the Terms of Service once that online channel is enabled; in that case billing, renewal, cancellation, and refunds are administered by the third-party payment processor acting as the payment handler and Merchant of Record, the website never collects card numbers, cancellation takes effect at the end of the current paid period, and the server grants the entitlement only on the processor’s verified events.
4. Pro perpetual license
A verified Pro perpetual purchase grants permanent use of the Pro feature baseline acquired through the verified purchase and includes newly introduced Pro features released during the first 12 months after the store acquisition date. “Perpetual” applies to that acquired feature baseline; it does not promise permanent access to every future paid feature, hosted service, relay allowance, or support level. Previously issued perpetual entitlements, if independently verified by the Store, remain recognizable for restoration, refund, revocation, and feature-cutoff calculations. They are legacy rights and are not offered to new customers under the current public catalog.
5. Twelve-month update extension
The update-extension product extends the paid new-feature eligibility date of an existing Pro perpetual license by the period verified by the store. It does not create a perpetual license and does not unlock Pro when purchased without a valid Pro perpetual entitlement.
6. Security and compatibility updates
DeskRemote may deliver the current application package to all supported installations. Security, privacy, data-loss-prevention, Windows compatibility, crash, data-corruption, and critical connectivity fixes are not restricted by the perpetual new-feature cutoff.
7. Verification, binding, and fallback
Paid access requires successful server-side verification with the platform store — or, for a website-channel subscription, verification of the third-party payment processor’s events — and is bound to one DeskRemote owner account and personal workspace. A subscription that expires, is canceled, refunded, or revoked falls back to a valid perpetual entitlement held by the same owner; if none exists, the account returns to Free. Refunded or revoked perpetual products cease granting permanent Pro access.
8. Restrictions
You must not use DeskRemote for unauthorized access, concealed monitoring, malware-like persistence, credential theft, bypassing user consent, evading platform-store licensing, sharing one individual entitlement among unrelated owners, or attempting to alter purchase, expiry, refund, or ownership metadata.
9. Store administration and support
For store-channel purchases, localized price, payment, renewal, cancellation, refunds, receipts, taxes, and billing disputes are administered by the platform store; for a website-started subscription (when the online channel is enabled), the third-party payment processor administers them. DeskRemote support addresses application functionality on a best-effort basis and does not provide an enterprise SLA under these individual products. Store refund and cancellation procedures are described in the Refund & Cancellation Policy.