Team workspace
- Workspace members and roles
- Owner / admin / member separation
- Shared device visibility
- Subscription-aware limits
Workspace collaboration for support, classrooms, and teams
Teams Collaboration groups the existing workspace, invite, chat, notes, queue, file, and web-viewer flows into a role-aware collaboration surface. External Microsoft Teams integration is not claimed until an integration connector is configured and verified. This pack does not enable payments or declare general availability.
Session collaboration
- Invite links and join flow
- In-session chat and notes
- File handoff and support evidence
- Viewer permissions and read-only mode
Support queue
- Operator queue handoff
- Assign and accept workflow
- Customer-safe web viewer entry
- Audit trail for support actions
Launch gate
- Member can see authorized devices
- Non-member is blocked
- Session invite flow works
- Chat / notes / file events are auditable
Safety boundary:
Collaboration features require workspace membership or explicit session consent.
No silent host enrollment, no hidden remote access, and no clipboard, file, or input access without
session permission. Viewer and operator actions should remain auditable.